pc333's Privacy Policy

To establish and manage our service relationship with you, pc333 may collect the following types of information:

1.1 Information You Provide Directly

• Identity information: full name, date of birth, nationality, and national ID or passport number.
• Contact information: email address and mobile number.
• Financial information: account number or mobile banking number used for transactions (e.g., bKash, Nagad, Rocket, Upay number or bank account details).
• Identity verification documents: copies of government-issued documents in certain cases to meet regulatory requirements.

1.2 Automatically Collected Information

• Technical information: IP address, browser type and version, operating system.
• Usage information: which pages you visited, how long you stayed, and which games you played.
• Cookies and tracking data: session cookies, preference cookies, and analytics cookies (see the cookies section below).
• Device information: device identifiers, screen resolution, and network connection details.

1.3 Information Received from Third Parties

When required for identity verification or fraud prevention, we may receive information from trusted third-party verification services. In such cases, the third party's own privacy policy will also apply.

pc333 uses your information for the following lawful purposes:

• Account management: creating, verifying, and maintaining your account.
• Financial transactions: processing deposits and withdrawals and maintaining transaction history.
• Customer support: resolving your issues via 24/7 live chat and email.
• Security and fraud prevention: ensuring account security and detecting suspicious activity.
• Legal obligations: complying with applicable laws and regulations.
• Service improvement: analysing user experience to improve the quality of the platform.
• Responsible gaming: identifying problematic gaming behaviour and providing the necessary support.

pc333 may share your information with third parties in limited circumstances, as described below:

3.1 Service Provider Partners

A limited amount of information may be shared with providers of payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technology services, identity verification, and fraud prevention services. These partners operate under strict confidentiality agreements.

3.2 Legal Requirements

We may be required to provide information to the relevant authorities to comply with court orders, government directives, or applicable laws. In such cases, we will make reasonable efforts to notify you in advance, unless prohibited by law.

3.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. However, an equivalent level of protection under this Policy will be ensured in such cases.

4.1 Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period to meet legal and regulatory obligations, resolve disputes, or investigate fraud.

4.2 Security Measures

pc333 uses industry-standard technologies and practices to protect your information:

• SSL encryption: all data transmissions are encrypted using SSL/TLS technology.
• Data encryption: stored sensitive information (such as passwords) is kept in encrypted form.
• Access controls: only authorised personnel can access the necessary data.
• Security audits: regular system reviews and security testing are conducted.
• Firewall and intrusion detection: advanced firewall systems and real-time intrusion detection systems are in place.

A cookie is a small text file stored on your device. pc333 uses the following types of cookies:

5.1 Essential Cookies

These cookies are necessary for the core functionality of the website. They are used to maintain login sessions, perform security checks, and ensure the normal operation of the platform. If you disable these cookies, the service may not function correctly.

5.2 Functional Cookies

These cookies are used to remember your preferences and settings (such as language selection). This improves your user experience.

5.3 Analytics Cookies

These cookies collect information to help us understand how users interact with the platform. This data is analysed in aggregate and does not directly identify you.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some functionality of the platform.

As a user of our platform, you have the following rights:

• Right of access: you have the right to know what information we hold about you.
• Right to rectification: if there are any errors in your information, you can request that they be corrected.
• Right to erasure: in certain circumstances you can request that your personal information be deleted, though this may not be fully possible if legal obligations apply.
• Right to object to processing: in some cases you can object to the processing of your information.
• Data portability: you can request to receive your information in a structured, readable format.
• Withdrawal of consent: you can withdraw consent given for marketing communications at any time.

To exercise any of the rights above, contact us at [email protected] or via 24/7 live chat. We will respond to your request within a reasonable time.

pc333's services are intended only for users aged 21 and above. We do not knowingly collect personal information from minors. Through our identity verification process, we endeavour to ensure that only adults use our platform.

If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account. If you believe a minor is using our platform, please let us know.

Our servers may be located in various countries. If your data is transferred outside Bangladesh, we will ensure that it is protected under security measures consistent with this Policy and applicable law.

pc333 is committed to ensuring appropriate safeguards for international data transfers.

Our platform may contain links to external websites. We are not responsible for the privacy practices of those external sites. We recommend that you read the privacy policy of any third-party site before visiting it.

Game providers (such as Pragmatic Play, Spribe, JILI, PG Soft) may operate their own data collection systems. The relevant provider's privacy policy will apply to data collected through their game software.

pc333 may update this Privacy Policy from time to time. For any significant changes, we will:

• display a clear notice on the website.
• send a notification to your registered email.
• update the "Last updated" date at the top of the Policy.

Continued use of the platform after an update will be considered acceptance of the new Policy. We therefore encourage you to review this page regularly.

If you have any questions, comments, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• 24/7 live chat support: available directly on the pc333.bar website

Our support team is always ready to assist you with any privacy-related matter in both Bengali and English. Ensuring the protection of your information is our commitment.